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Questions & Answers
Common questions on purchasing vehicles
All questions and answers are concern the German market.
Questions & Answers

Buyers salvage exchange: The registration fee is 2690€. In addition there is a monthly standing charge of 99€. That includes 150 free bids on the salvage exchange. Any additional bid on the salvage exchange costs 1€. Bids for the used vehicle exchange/fleet marketing are free of charge. For each used vehicle/fleet vehicle there is a charge of 99€.

Buyers used vehicle exchange/fleet marketing:There is no registration fee. The monthly standing charge is 39€. All bids for the used vehicle exchange/fleet marketing are free of charge. For each used vehicle/fleet vehicle there is a charge of 99€. Any bid on the salvage exchange costs 3€.


No, unless this is stated explicitly in the object description, e.g. additional storage charges. Or unless you exceed the collection period of one week agreed in our General Terms & Conditions.

- His business must be registered in Germany and have been inexistence for at least 2 years.

- Headquartered in Germany.

- They buyer must be able to provide a positive credit report.

- Able to negotiate in German.


Every day more than 2,000 cars are advertised afresh. On average they stay in the system for 32 hours.

After you have downloaded all vehicles details, read them and viewed the pictures.

The following rules apply to the salvage exchange: When submitting a bid, the amount bid is always the total amount that the vendor will invoice you for. Whether or not that includes VAT depends on the status of the vendor's business. This is beyond AUTOonline's control.

The following rules apply to the used car exchange/fleet marketing: Bids are always net amounts. The object description will contain information on any VAT you might have to pay and the amount of that.


Yes, the user ID and the customer number are the same with AUTOonline.

You will receive all vehicles details, its location (first two digits of the post code), description of damage, optional extras and pictures that the advertiser sent us.

The following rules apply to the salvage exchange:The bid deadline starts when the advertising period is over. Commitment period for the bid means that the buyer is bound by the offer he submitted for a period of 3 weeks.

The following rules apply to the used car exchange/fleet marketing: The bid deadline starts when the advertising period is over. Commitment period for the bid means that the buyer is bound by the offer he submitted for a period of 3 days. Some object descriptions may contain different commitment periods for bids.


From the time of notification the buyer has one week to collect the vehicle.

Unless the vehicle has been designated for sale through an auction("AK"), a query for the currently highest bid is not possible. For objects sold through auction, the currently highest bid is shown in the column "Highest bid". With any other objects the highest bid cannot be checked until after expiry of the bid deadline. The highest bid is shown in the archives after expiry of the bid deadline, provided the buyer has submitted a bid for it.

Experts and insurance companies actually auction off available vehicles here, in line with the usual auction rules used for example by eBay. These vehicles are marked with the abbreviation "AK" in the object type column.

Vehicles that are advertised by private individuals. These vehicles are marked with the abbreviation "PM" in the object type column. Please bear in mind when submitting bids that private individuals do not have all the subject know-how of automotive experts when describing their vehicles.
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Do you have questions regarding the purchase of vehicles?
Perjan Pleunis

+31 (0) 43 631 26 26

 

Customer support

+31 (0) 43 631 26 26

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